Senior Operations Manager, Communications & Marketing

We are inventors, builders, and doers, passionate and purposeful in the work we do. We have a once-in-a-century opportunity to reinvent personal transportation, and we need your help.

The Communications & Marketing department is responsible for creating and amplifying our story in ways that get riders excited, motivates our team, and builds great relationships with local communities and partners. You’ll find a creative, collaborative environment where great ideas thrive and where everyone is driven by our singular mission.

This role is a key advisor and strategic partner to the VP of Communications & Marketing and acts as an operational linchpin and strategic facilitator within our department and across Zoox. You will play a key role in building and managing our long-term strategic roadmap, goals, and the operating rhythm of the department. You will also lead strategic programs and play a critical role in transformative new initiatives and external activations.

In this role you will:

• Serve as a thought partner and strategic advisor to the VP of Comms & Marketing, standing in on meetings, challenging ideas and offering a different perspective, and following up on action items with the team accordingly.

• Manage central operations for the department, partnering closely with the leadership and team PMs to maintain and scale a holistic mode of operation.

• Drive strategic planning, goal setting and tracking, and department governance and team meetings.

• Lead cross-functional strategic initiatives, facilitate special projects, and ensure action items are executed on behalf of the VP.

• Operate at a tactical, strategic, and operational level, handling the oversight of projects that do not neatly fit within the organizational chart or that fall between departments or leadership areas of responsibility.

• Assisting with cross-functional strategic matters: commercialization, service and operations orchestration, etc.

• Provide analysis, recommendations, and options regarding high impact decisions.

• Partner with the VP’s Executive Assistant to collaboratively ensure calendar is organized and aligned with critical priorities.

• Manage agenda and content preparation for internal and external executive meetings.

• Support the VP of Comms & Marketing brand, producing content and presentations both internally and externally.

• Track/forecast budget and headcount; develop annual budgets in collaboration with leadership.

Qualifications

• Bachelor’s degree.

• 8+ years of relevant experience in managing a center of excellence team, across a variety of Comms & Marketing functions.

• Experience engaging and collaborating with senior leaders including C- Suite executives.

• Highly organized and excellent attention to detail with the ability to prioritize and manage multiple tasks and workflows on deadline.

• Strong track record managing complex cross-functional projects.

• Proven ability to develop and maintain strong relationships at all levels of an organization.

• Proficient in Google Suite and Content Creation.